At JET Mystery Shopping, like our other JET services, you’ll benefit from our 360-Degree service. We cover the entire process for our clients – from order placement to delivery.
To ensure high quality standards, as a mystery shopping agency we operate based on standardised and transparent processes. They begin at the organisational end with briefings and call scheduling. Test buyers’ call dates at stores are documented in the internal JET field management reporting tool.
The test purchase is carried out using a created briefing or scenario. In addition to the test purchase, our service at POS also includes collecting data and completing a report.
Upon completion, the mystery shoppers use the JET field management reporting system. Of course, as a client you can view these test reports online. In addition to continuous quality assurance, we send you reports at agreed intervals.
We provide information about service quality, which is linked directly to your products and the associated standing of your brand. Take advantage of our years of experience as a mystery shopping agency to create the best service quality for your customers. They will always associate these qualities with your brand.